HR Software FAQ — 38 Common Buyer Questions

Per-employee pricing in UAE ranges from AED 6/employee/month (Zoho People) to AED 25–40/employee/month for AI-first platforms. Flat SMB tiers like NeuralHR.AI Starter (AED 399/month for 5 users) work out cheaper for very small teams.

Indian per-employee pricing ranges from ₹48/employee/month (Zoho People) to ₹150/employee/month for AI-first or bureau-managed options. Flat tiers like NeuralHR.AI Starter (₹4,999/month for 5 users) are cheaper for very small teams.

No fully-featured free HRMS exists for UAE with WPS support. Closest no-cost option is Qureos's free recruitment tier. Most credible vendors offer 14- to 30-day free trials — NeuralHR.AI, ZenHR, Zoho People all do.

Razorpay Payroll is free up to 5 employees (payroll only). Freshteam is free up to 50 employees but recruitment-only. Full HRMS free trials run 14–30 days — NeuralHR.AI, greytHR, Zoho People.

NeuralHR.AI Starter and Growth include implementation free. Enterprise tier with data migration runs 1–2 months of subscription as one-off. Darwinbox, Oracle HCM and SAP SuccessFactors typically charge 3–6 months of subscription as implementation fee.

Native WPS support means SIF generation + direct bank submission. NeuralHR.AI, Bayzat, ZenHR and Workplus HCM all support WPS natively. Darwinbox + Oracle support partially via partners. Zoho People, Sage HR, BambooHR don't generate WPS files natively.

Native EOS calculation per UAE Labour Law Article 51 — 21 days basic salary per year for first 5 years, 30 days per year thereafter, capped at 2 years total. NeuralHR.AI computes from joining date automatically with limited / unlimited contract handling.

Most don't. DMCC, JAFZA, DIFC and ADGM employees typically don't flow through WPS. NeuralHR.AI detects free-zone entities and skips WPS automatically while running WPS for mainland staff in the same tenant.

Yes. NeuralHR.AI and Workplus HCM ship dedicated Emiratisation dashboards with band tracking, MOHRE Tasheel integration and Emirati-vs-non-national hire ratios. Other vendors typically expose this through custom reports.

Yes. UAE PDPL-aligned DPA template, optional UAE data residency on Enterprise tier, sub-processor list, breach-notification SLA per the 72-hour PDPL requirement, audit trail of all employee-data access.

Native Mudad and GOSI support: NeuralHR.AI, Jisr, ZenHR, PalmHR, Mawared. Bayzat covers GOSI partially. Darwinbox, Oracle HCM handle GOSI through partner add-ons.

Live Nitaqat band dashboards: NeuralHR.AI (with AI forecast 6–12 months ahead), Jisr, PalmHR, Mawared. Other vendors expose this through custom reports.

NeuralHR.AI offers KSA data residency on Enterprise tier. Jisr hosts in Riyadh by default. Mawared supports on-prem. Global vendors typically need a Saudi cloud-partner arrangement.

NeuralHR.AI, Jisr, ZenHR, PalmHR and Mawared all show Hijri + Gregorian calendars in payslips, leave, contracts and government filings. Global vendors (Oracle, Darwinbox) typically only support Gregorian by default.

Native: NeuralHR.AI, greytHR, Keka Payroll, Razorpay Payroll, Zoho Payroll, Saral PayPack, Spine, factoHR, Qandle, Paybooks. Multi-state PT + LWF coverage varies — verify your states before signing.

Yes. NeuralHR.AI's DPA template aligns with India's Digital Personal Data Protection Act 2023 — data-principal rights workflows (access, correction, erasure), breach notification per Act timelines, sub-processor list, optional India data residency on Enterprise.

Yes — NeuralHR.AI, greytHR, Keka, Zoho Payroll, factoHR and Paybooks all generate Form 16 + Form 12BB year-end with old-vs-new tax-regime selection. Lighter products require manual Form 16 generation.

Yes. NeuralHR.AI, greytHR, Keka, Razorpay Payroll all generate the EPFO ECR file and post via the EPFO portal.

AI-first HR platforms: NeuralHR.AI (seven specialised AI co-workers across HR lifecycle), Darwinbox (AI analytics + dashboards). Bayzat, ZenHR, Keka have AI as add-ons. greytHR and traditional vendors have lighter AI investment.

An AI co-worker completes HR tasks end-to-end (drafts offers, screens résumés, processes leave requests, answers policy questions) — vs an AI feature that scores or summarises. NeuralHR.AI ships seven specialised co-workers covering recruitment, payroll, performance, leave, attendance, onboarding and employee support.

No — augments rather than replaces. AI co-workers handle the high-volume, low-judgment work (résumé screening, leave approvals, policy questions) so HR generalists focus on strategy, retention, culture. Most NeuralHR.AI customers reduce hours per process by 65-80% on AI-handled workflows.

Yes. NeuralHR.AI audits every AI screening decision with explainability, removes bias signals (name, photo, gender, age, nationality) by default, and logs the full audit trail per UAE PDPL / India DPDP Act 2023 / GDPR data-principal rights.

All major UAE banks: Emirates NBD, Mashreq, FAB, ADCB, ADIB, RAKBANK, HSBC, CBD with native WPS SIF posting. Dubai Islamic Bank via SIF generation + manual upload. New banks added on customer request typically within 4–6 weeks.

Yes. NeuralHR.AI pushes payroll vouchers into Tally Prime / ERP 9. Other Indian HR products (Keka, Spine, factoHR) typically support Tally too. UAE-only products (Bayzat, Workplus) are less likely to support Tally directly.

Yes. NeuralHR.AI ships native Slack and Microsoft Teams apps for leave requests, payslip access, approvals and the AI Employee Support agent. Available on all paid tiers.

Yes — REST + GraphQL APIs for employee records, payroll runs, leave, attendance, performance and webhooks. Available on Growth and Enterprise. Rate-limited 600 req/min Growth, 6,000 req/min Enterprise. SDKs in TypeScript, Python, PHP.

An SMB under 25 employees can typically go live on NeuralHR.AI or Bayzat in 5 working days. Mid-market (50–250 employees) takes 1–2 weeks. Enterprise platforms (Darwinbox, Oracle HCM) take 3–6 months with partner-led implementation.

Indian SMB under 50 employees: 5–7 working days on NeuralHR.AI / greytHR / Keka. Mid-market (100–500 employees): 3–6 weeks. Enterprise (Darwinbox, SAP SuccessFactors): 3–6 months with partner-led implementation.

Yes. NeuralHR.AI's import wizard reads exports from Bayzat, ZenHR, Keka, greytHR, Razorpay Payroll. Most SMB switches complete in 7–10 working days including a parallel payroll cycle. Migration of historical leave / gratuity / PF YTD takes the most time.

Most vendors must allow data export under GDPR / UAE PDPL / India DPDP. If uncooperative, NeuralHR.AI can rebuild employee master from your payroll bank statements, contracts and leave system independently — adds 2–3 days to implementation.

SOC 2 Type II audit completed for the 2025–2026 cycle; full report available under NDA on request to Growth + Enterprise prospects. ISO 27001 certification on roadmap.

Default: GCC region. Enterprise customers can choose UAE residency (UAE entities), KSA residency (Saudi entities) or India residency (Indian entities). Data per entity stays in its chosen region.

TLS 1.2+ in transit. AES-256 at rest. Key management via cloud KMS with HSM-backed keys for Enterprise customers. Database backups encrypted.

Role-based access control with five default roles (admin, HR manager, manager, employee, finance) plus custom roles. Audit log of every data access available to admins. SSO via SAML / OIDC + MFA mandatory on Enterprise.

No. The 14-day NeuralHR.AI trial requires only a work email. You enter payment details only when you decide to convert.

Yes. The trial includes the full payroll engine. You can run a real or parallel payroll cycle, generate WPS / Mudad / PF files, and either submit them or use them as test files.

Export everything to CSV anytime. If you don't convert within 30 days of trial end, data is permanently deleted. NeuralHR.AI doesn't retain data without an active subscription.

Yes. Book a 30-minute demo via /demo-form. Most SMB buyers find it faster to start the trial directly and use the implementation manager session as the de facto demo.